The Most Reliable Remote Desktop Softwarelink
ISL Light is a secure and reliable remote desktop application that allows you to support your customers or access unattended computers.
Learn more about features
Support
Used by helpdesk technicians.
Provide remote support to end users.
Work
Used by employees.
Access office PC and work from home.
powers
Remote
Access
Used by IT professionals.
Securely manage unattended remote devices.
Support
Used by sales teams.
Share screen and close deals online.
Access Unlimited Computerslink
Set up permanent access by installing a remote access agent on any computer. Manage and control an unlimited number of unattended remote computers.
Learn more about unattended access
Custom Deployment
Save time and effort by installing the remote access agent on multiple remote devices, ensuring both efficiency and consistency.
Learn moreAdministration
Effortlessly manage users, groups, and settings with our administration tools for streamlined operations and enhanced security.
Learn moreConnect via RDP/SSH
Forget complex VPN and firewall changes—effortlessly access remote computers via Remote Desktop Protocol (RDP) or Secure Shell (SSH).
Learn moreExpect Maximum Securitylink
ISL Online guarantees top-tier security with end-to-end encrypted (E2EE) data transfer between operators and clients, using RSA 2048/4096-bit key exchange and AES 256-bit encryption. Our platform is certified under ISO/IEC 27001:2022, the global standard for information security management systems, ensuring rigorous risk management and data protection.
Learn more about securityISO/IEC 27001:2022 Certified Information Security
ISL Online complies with ISO/IEC 27001, the global standard for information security management systems (ISMS). This certification demonstrates our commitment to managing data security risks, ensuring that we follow best practices and principles to protect your data comprehensively.
Advanced Encryption
Secure data transfer is ensured with RSA 2048/4096-bit key exchange and AES 256-bit encryption. STUN/TURN servers facilitate the establishment of direct connections, while signaling remains on the ISL Online servers. ECDSA P-256 handles encryption key negotiation for these direct connections.
Enhanced Security Controls
Robust security features include two-factor authentication (2FA), single sign-on (SSO), customizable password policies, detailed access management, and permission settings. These tools provide full control over data access and add an extra layer of security to protect your sensitive information.
Success Storieslink
Discover how companies like yours efficiently manage remote devices and deliver remote support to their customers and employees using ISL Online software. Gain insights from their experiences to drive your business forward.
Konica Minolta
"We self-host ISL Online remote sessions, keeping all session data within a closed corporate environment."
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Mitsubishi Chemical Systems
"With ISL Light, we provide remote support to over 32,000 employees."
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Singtel Satellite
"ISL Online turns out to be an exceptionally efficient remote access tool in low bandwidth environments."
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Nissay
"With ISL Online, we shifted to remote sales and registered a fourfold increase in customer consultations at the Shibuya branch office."
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Alterdata
"ISL Online was the only one to provide customisation in terms of security and layout with transparency and efficiency."
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Terpel
"We are very happy with the support tool and have already received a positive feedback from our customers."
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Grupo Fame
"We were impressed with how easy and quick the adaptation process to ISL Online was for our service desk team."
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Salvation Army
"Remote vendors have commented on how much faster and easier it is to use ISL Online remote support tool."
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TransMilenio
"ISL Online is very easy to install, it is intuitive to use and compatible with all the platforms."
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Norgas
"We needed a support tool that would give us the agility and flexibility to handle support cases quickly from any location."
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"General security is excellent, as ISL Online applies end-to-end AES 256-bit encryption to all sessions."
PC Pro, Issue 361, October 2024Support Mobile Deviceslink
View the screen of a remote mobile phone or tablet and troubleshoot issues on Android and iOS devices from anywhere.
Learn more about mobile support
Video Tutorialslink
Watch video tutorials that guide you through using ISL Online software.
Recommended by Our Userslink
Users' Feedback is What We Value the Mostlink
"All around easy to use, be it on client end, agent end or supervisor/admin. Small file size so the set up on customer end is swift and we can go to resolving the issue quickly."
Klemen K., Team Leader
Banking
"Numerous features that I haven't seen in other commercial software like connecting via Microsoft's RDP, better control over image/quality settings, ability to change resolution, ability to split different monitors to different windows and most importantly - simulate text feature."
Amir A., IT Team Lead
Computers & Gaming
"I am highly impressed with the speed and efficiency of their software. Having used remote access software from various major brands, I can confidently say that ISL stands out, especially in terms of quick access and swift screen redraws at the technician's end."
Luis P., IT Manager
Computer and network security
"We often carry out multi-session remote maintenance, where we manage up to 8 devices at the same time. The software always ran 100% reliably. No crashes, no problems, everything fits perfectly."
Andreas S., Head of IT
Information Technology and Services
"No version hassles like competitors or extreme pricing for features. It has an API so we can nicely integrate it in our website so we can create easy ready to go sessions for clients without needing to pass ID's and passwords etc."
Bart V., CEO
Information Technology and Services
"What I like most about ISL is the ease of connection, the environment and file transfer, it has many additional utilities, one of the ones I use the most is writing text from the clipboard for when it doesn't allow pasting on the type of screen."
Aaron A., IT Support
Computer Networking
"Brilliant, we've been with them for 4-5 years now after switching from Log me in. Its very easy to use, quick to connect to users machines and never seems to freeze or have connection issues, which is vital to our business."
Gary P., Managing Director
Hospital & Health Care
"This is so easy to install and has a very light footprint on the computer it is running on and is great that it works on a Mac or a Windows PC or Server."
Martin M., IT Manager
Apparel & Fashion
"I love that you can self host ISL and your license comes with everything without a bunch of addons. The service has been super stable and easy to administrate/update with no real issues."
Kris K., CEO
Information Technology and Services
"I love this software. The customer service is amazing and anything I need help; they are always there to help me."
Cecil D., IT Coordinator
Education Management
"ISL is extremely easy to deploy. It is versatile and works on pretty much ANY OS. I use it daily on Linux (OpenSUSE) and Windows."
Adam G., Director
Hospital & Health Care
"Overall, this has been a great tool. I have used many other software in this field but so far this one is the best value."
Walter W., Network Administrator
Commercial Real Estate
"Easily the best IT Tool I have in my "kit bag" it has all I need to help support my end users on both Windows and Apple computers, as well as Mobiles."
Stuart S., IT Director
Information Technology
"ISL Light is one of the rare remote tools that supports multi-monitors super easily, which was one of the most important features I looked for."
Verified User, Head of IT
Information Technology
"The vendor is really reactive and provide us a very good end user experience. When you start a new solution it's important to be confident with the product and the team which will support you."
Verified User, Director of IT
Healthcare and Biotech
One of the largest design competitions in the world recognized ISL Online for its interface and user experience design.
View Red Dot online exhibition
We offer support to a large number of end-users and the fact that ISL Online doesn't charge us by a number of clients we support nor a number of computers we connect to was a real game changer.
Koji Okuda, Group Manager
ICT Infrastructure Division, Mitsubishi Chemical Systems
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