Pay Per Use

For occasional use

billed at /500 minutes
  • 5 users
  • 5 managed devices
  • Unlimited devices
  • Mobile device support
  • Connect via RDP

Standard

Cloud License

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billed at starts at /year
  • Unlimited users
  • Unlimited devices
  • Mobile device support
  • Connect via RDP
  • User management
  • Device permissions
  • Standard customization

Premium

Cloud License

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billed at starts at /year
  • Unlimited users
  • Unlimited devices
  • Mobile device support
  • Connect via RDP
  • User management
  • Device permissions
  • Advanced customization
  • SSO/SAML
  • Premium support

Enterprise

Managed Private Cloud

starts at /year
Unlimited
Learn More

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  • Unlimited users
  • Unlimited devices
  • Mobile device support
  • Connect via RDP
  • User management
  • Device permissions
  • Advanced customization
  • SSO/SAML
  • Premium support
  • Single-tenant system
  • Account manager

Self-Hosted

On-premises

Contact us

billed at starts at /year
  • Unlimited users
  • Unlimited devices
  • Mobile device support
  • Connect via RDP
  • User management
  • Device permissions
  • Standard customization
  • SSO/SAML

Enterprise

Managed Private Cloud

starts at /year
Unlimited
Learn More

Contact us

  • Unlimited users
  • Unlimited devices
  • Mobile device support
  • Connect via RDP
  • User management
  • Device permissions
  • Advanced customization
  • SSO/SAML
  • Premium support
  • Single-tenant system
  • Account manager

15-day money back guarantee. Prices in USD, tax not included.

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Compare our Planslink

Pay Per Use Standard Premium Self-Hosted Enterprise
License
Concurrent users Charged per minute One per license One per license One per license One per license
Managed Devices 5 Unlimited Unlimited Unlimited Unlimited
Licensed users 5 Unlimited Unlimited Unlimited Unlimited
Connect from (devices) Unlimited Unlimited Unlimited Unlimited Unlimited
Connect to (end-users) Unlimited Unlimited Unlimited Unlimited Unlimited
Validity 12 months 12 months 12 months 12 months 12 months
Updates & upgrades Free Free Free Free Free
Hosting Cloud Cloud Cloud On-Premises Private cloud
Customer support Account manager
Mobile device support
Standard customisation N/A
Premium Services
Single sign-on N/A N/A
Advanced customisation N/A N/A
Premium support N/A Not included Not included
Security
Two-factor authentication
AES 256-bit end-to-end encryption
RSA 2048/4096-bit key exchange
Port filtering
Forward proxy support
Reverse proxy support N/A N/A N/A
Allow / deny list
Remote desktop features
Remote support
Unattended access
Connect via RDP/SSH
Share my screen
Pause a session
Invite an operator
Transfer remote session
Select region
Administrative mode
Restart and reconnect
Record a session
File manager
Chat
Audio/video call
Multiple monitors
Whiteboard tools
View options
Change screen resolution
Colour depth
Clipboard
Keyboard commands
Quick launch
System info
Stream remote sound
Black screen (curtain mode)
End of session notes
Unattended access features
Computer groups
Share computers
File sharing
Access password
Notifications
Local user consent
Auto-lock on start
Automatic session recording
Enable access filters
Computer access history
Management features
Administration
Reports
User management
Permissions
Manage license usage
REST API N/A
External authentication N/A N/A

Frequently asked questionslink

Everything you need to know about the product and billing.

  • What do I get with an ISL Online license?

    The number of purchased licenses determines the maximum number of concurrent users within your organization. A concurrent user is anyone who runs one or multiple sessions at the same time from any device.

    For example, with 3 licenses, users A, B, and C can each run multiple concurrent sessions on their devices, while additional users will need to wait for an available license to start their session.

  • What is a session?

    You start a remote desktop session when you connect to a remote computer or a mobile device.

  • How many remote clients can I support?

    You may connect to an unlimited number of clients (end-users) to provide remote support.

  • How many managed devices can I have?

    You may connect to an unlimited number of managed devices.

  • How do I get an invoice?

    After purchasing licenses from our online shop, you can find your invoice in the ISL Online web dashboard. If you have purchased licenses through our local offices or partners, you will receive a copy of your invoice from them.

  • Can you give me an example?

    The number of purchased licenses determines the maximum number of concurrent users within your organization. A concurrent user is anyone who runs one or multiple sessions at the same time from any device.

    You bought 3 licenses. With 3 licenses, users A, B, and C can each run multiple concurrent sessions on their devices...while additional users will need to wait for an available license to start their session.

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Recommended by Our Userslink

Capterra
Capterra
G2 Crowd
G2 Crowd
Sourceforge
Sourceforge
Sourceforge

Users' Feedback is What We Value the Mostlink

5 Stars

"What I like most about ISL is the ease of connection, the environment and file transfer, it has many additional utilities, one of the ones I use the most is writing text from the clipboard for when it doesn't allow pasting on the type of screen."

Aaron A., IT Support
Computer Networking

More reviews on Capterra

5 Stars

"All around easy to use, be it on client end, agent end or supervisor/admin. Small file size so the set up on customer end is swift and we can go to resolving the issue quickly."

Klemen K., Team Leader
Banking

More reviews on G2

5 Stars

"Easily the best IT Tool I have in my “kit bag” it has all I need to help support my end users on both Windows and Apple computers, as well as Mobiles."

Stuart S., IT Director
Information Technology

More on TrustRadius

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