Help and Support

User manuals, videos, release notes and other technical documents.

Download ISL Light

Video Tutorials

Ways to Connect

Ways to Connect

Ways to Connect (2:39)

Ways to Connect

Connect via RDP/SSH (2:25)

Connect Box

Connect Box (2:32)

My Account

My Account (6:00)

Session Invitation

Session Invitation (3:37)

Remote Desktop

Desktop Sharing

Desktop Sharing (3:11)

File Transfer

File Transfer (2:24)

Audio Call

Audio Call (2:40)

Administrative Mode

Administrative Mode (2:48)

Quick Launch

Quick Launch (1:43)

Whiteboard Tools

Whiteboard Tools (1:31)

Optimise Resolution

Optimise Resolution (2:12)

Black Screen (Curtain Mode)

Black Screen (Curtain Mode) (2:58)

Multiple Monitors

Multiple Monitors (2:07)

Record a Session

Record a Session (3:39)

Pause a Session

Pause a Session (2:19)

Invite an Operator

Invite an Operator (2:55)

Dashboards

Dashboards (7:28)

End of Session Notes

End of Session Notes (3:14)

Settings

Settings (4:57)

Unattended Access

Set Unattended Access

Set Unattended Access (English Only) (4:36)

Custom Deployment Link

Custom Deployment Link (3:30)

Deploy Settings Using Registry Files

Deploy Settings Using Registry Files (3:22)

Access Passwords

Access Passwords (3:14)

ISL AlwaysOn Remote Agent

ISL AlwaysOn Remote Agent (8:00)

Bulk Actions Upgrade ISL Alwayson

Bulk Actions Upgrade ISL Alwayson (0:54)

Show Notification of Incoming Connection

Show Notification of Incoming Connection (3:19)

Require Email Notification For Incoming Connection

Require Email Authorization (2:17)

Connect With User Consent

Connect With User Consent (2:55)

Wake On Lan

Wake On Lan (2:50)

Manage Computers

Manage Computers (1:48)

User Management

Share Computers

Share Computers (4:02)

License Usage

License Usage (4:42)

Scheduled Access

Scheduled Access (3:59)

Server License

Install ICP

Install ICP (6:48)

Update License File

Update License File (1:36)

Levels Of Permissions (User Types)

Levels Of Permissions (User Types) (5:37)

Clips and Tricks

Ways to Connect

Connect with ISL Light

Connect with ISL Light (0:24)

Connect via Website

Connect via Website (0:39)

Connect to Mobile

Connect to Mobile (0:48)

Support via Live Chat

Support via Live Chat (0:47)

Connect Box

Connect Box (0:57)

Unattended Access with Code

Unattended Access with Code (1:01)

Connect Options

Connect Options (0:25)

Share my Screen

Share my Screen (0:25)

Connect via RDP/SSH

Connect via RDP/SSH (0:33)

Unattended Access

Create Groups

Create Groups (0:50)

Wake Up a Computer

Wake Up a Computer (0:34)

Save Computer Shortcut

Save Computer Shortcut (0:53)

Change Access Password

Change Access Password (0:52)

Default Tab on Your Dashboard

Default Tab on Your Dashboard (0:35)

Find (This) Computer

Find (This) Computer (0:20)

Search Computers by Tags

Search Computers by Tags (0:36)

Search by IP Address

Search by IP Address (0:40)

File Sharing

File Sharing (0:57)

Upgrade ISL AlwaysOn

Upgrade ISL AlwaysOn (0:34)

In Session

Invite an Operator

Invite an Operator (0:34)

Transfer Remote Session

Transfer Remote Session (0:42)

Transfer Files

Transfer Files (0:39)

Ways to Transfer Files

Ways to Transfer Files (0:57)

File Transfer Status

File Transfer Status (0:58)

Pause a Session

Pause a Session (0:30)

Make a Video Call

Make a Video Call (0:19)

Switch Monitors

Switch Monitors (0:25)

View Monitor in New Window

View Monitor in New Window (0:31)

Whiteboard Tools

Whiteboard Tools (0:41)

Use Keyboard Commands

Use Keyboard Commands (0:32)

Copy-Paste During a Session

Copy-Paste During a Session (0:23)

Speed vs. Quality

Speed vs. Quality (0:48)

View System Info

View System Info (0:34)

Restart and Reconnect

Restart and Reconnect (0:34)

Record a Session

Record a Session (0:36)

Force Black Screen

Force Black Screen (0:35)

Advanced View

Advanced View (0:49)

Toolbar Position

Toolbar Position (0:40)

Enable Clipboard

Enable Clipboard (0:49)

Open Log Files

Open Log Files (0:25)

Select Region

Select Region (0:33)

Switch Remote Session

Switch Remote Session (0:30)

Series of Right Clicks

Series of Right Clicks (0:47)

End of Session Notes

End of Session Notes (1:00)

Reports

View Reports

View Reports (0:57)

Computer Access History

Computer Access History (0:34)

User Management

Create a New User

Create a New User (0:53)

Set Limitations

Set Limitations (0:57)

Share Computer Groups

Share Computer Groups (0:50)

Manage License Usage

Manage License Usage (0:36)

Security

2FA Security

2FA Security (0:57)

Make a Video Call

One Time Passwords (0:59)

Email Notifications

Email Notifications (0:55)

Local User Consent

Local User Consent (0:57)

Auto-Lock on Start

Auto-Lock on Start (0:40)

Automatic Session Recording

Automatic Session Recording (0:57)

Enable Access Filters

Enable Access Filters (0:57)

We are here for you

Need to Know More?

Contact us